Asked and answered.
The practical stuff: process, money, timelines and what happens after launch. If it's not covered here, ask.
01Is No Two the right fit for our business?
We partner with ambitious businesses that are ready to invest in building a brand with purpose. Whether you’re launching something new, repositioning an established business or preparing for growth, every engagement begins with understanding the business before shaping the brand. If you’re simply looking for a quick logo or a low-cost design service, we’re probably not the right fit.
02How does pricing work?
Every project is scoped around the needs of the business rather than a fixed package. Following an initial conversation, you’ll receive a detailed proposal outlining the recommended scope, timeline and investment. Everything is agreed upfront, so you’ll know exactly what to expect before work begins.
03How long does a project take?
Most engagements take between four and twelve weeks depending on their scope. You’ll receive a clear timeline before the project begins, with regular updates at key milestones so you always know where things stand.
04Who will we be working with?
Every project is creatively led by Milosh, ensuring the strategy and creative direction remain consistent from discovery through to delivery. As the studio grows, specialist collaborators may support individual disciplines where appropriate, while the vision and quality of the work remain cohesive from start to finish.
05Do you only work with businesses in Brisbane?
Not at all. While No Two is based in Brisbane, we work with businesses across Australia and internationally. Most projects are delivered remotely through video calls, collaborative workshops and the client portal, making location largely irrelevant.
06What is the Brand Snapshot?
The Brand Snapshot is a complimentary strategic review designed to provide an honest first impression of your brand. We’ll assess your positioning, identity and opportunities for improvement, then share practical observations and one clear recommendation to help you move forward.
07What do we need before we start?
You don’t need a finished brief or all the answers. Whether you’re building a brand from the ground up or evolving an existing one, the discovery process is designed to uncover what’s needed. The most valuable thing you can bring is a clear vision for where you want your business to go.
08What happens after launch?
Once the project is complete, everything belongs to you, including your source files, brand guidelines and account access. Many clients continue with ongoing support through a monthly retainer, but there’s never an obligation to do so.
09Can you work with our existing brand?
Absolutely. Not every project requires a complete rebrand. If your existing identity has value, we’ll identify what should be retained, refined or rebuilt based on your goals. The right solution is the one that’s right for the business, not the one with the biggest scope.
10Do you build websites too?
Yes. Websites are designed as an extension of the brand, not as a separate service. Every website is strategically planned, visually aligned with the identity and built to communicate clearly, perform well and grow alongside the business.
11What industries do you work with?
We work with businesses across hospitality, property, lifestyle, retail, professional services and emerging brands. Rather than specialising in a single industry, we specialise in understanding businesses and creating distinctive brands that feel considered, relevant and built to last.
12What makes No Two different?
No Two is strategy-led by design. Every project begins by understanding the business before exploring visual solutions. The result isn’t branding built around trends or templates, but an identity that’s original, purposeful and designed to support long-term growth.
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